Bookings

For a reservation to be valid, the Guest must either provide details of a valid credit card or indicate an alternative method of payment.

The full amount due for the stay will be charged to the credit card indicated by the Guest or the alternative method of payment chosen at the time of booking. 

If it is not possible to charge the amount to a credit card, Spice Island Hotel and Resort reserves the right to cancel the reservation, whereby the Guest loses the right of use of the room.

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Cancellations

The cancellation is free of charge 30 days or more prior to arrival. All rooms cancelled 29 days or less before arrival will be charged at 100% of the cancelled reservation value. 

 

Arrival and departure

The hotel room is at your disposal from 3:00 pm on the day of arrival. On your departure day the room must be vacated by 10:00 am. The hotel is entitled to apply exceptions on check-in and check-out times stated above.

 

Early departure

Early departure before the agreed day must be informed to the hotel latest by 4:00 pm on the day before.

If your reservation is for several nights the hotel is entitled to charge you the full amount for the whole stay. Early departure before the agreed day may also cause changes in the room rate confirmed.